Terms of Service
Last updated: 5/19/2025

These Terms of Service govern your use of CadeWorks AI’s website and services. By using our site or contacting us, you agree to the following terms:

1. Services
CadeWorks AI offers custom AI automation services, including lead follow-up and support chat agents. Services are subject to availability and scope of engagement.

2. Acceptable Use
You agree not to:

  • Use our services for illegal purposes

  • Interfere with platform operation or security

  • Misrepresent your identity or intentions

3. Payment
Services may require upfront payment or ongoing fees. All terms will be outlined in writing prior to project launch. All sales are final unless otherwise agreed.

4. SMS Communication
By submitting your contact information, you consent to receive follow-up messages. Msg & data rates may apply. Reply STOP to unsubscribe.

5. Intellectual Property
All software, content, and designs remain the intellectual property of CadeWorks AI. You may not duplicate or redistribute materials without written permission.

6. Limitation of Liability
CadeWorks AI is not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption. Maximum liability, if any, is limited to the amount paid for the services rendered.

7. Termination
We may suspend services for misuse or violation of these terms.

8. Contact Us
Questions? Contact us at: support@cadeworksai.com

9. Refund Policy
All sales are final due to the custom nature of our AI automation services. Clients are encouraged to utilize our free trial or demo period before committing. Refunds will not be issued after project launch or trial expiration, except as required by law.

10. Governing Law & Dispute Resolution
These terms are governed by the laws of the State of Michigan. Any disputes shall first be attempted to be resolved through informal negotiation. If unresolved, disputes will be submitted to binding arbitration in Michigan, unless otherwise agreed.

11. Service Scope
CadeWorks AI provides AI automation services based on client-approved specifications. We are not responsible for errors arising from incorrect input, third-party platforms, or customer misuse.